I feel very much fortunate for being a participant of such
auspicious program namely “Leadership Certificate in Managerial Communication
(LCMC) arranged by IBA, DU. It will not be an exaggerated expression if I achieve
this LCMC program as a remarkable achievement of my life. This program will
help me to be a good leader, positive thinker as well as enhance my
interpersonal communication skill in terms of my future professional career. I
just completed two sessions. During both of the sessions I could not comprehend
how time was passing in fact every event of these sessions was very much
enjoyable and exciting to me. I have learned a great dealt of tools from these
sessions such as; how to win?, disruptive growth, focus, transformation through
leadership, success, learning, unlearning and relearning, miscommunication,
listening, audience, monitoring, communication, communication in business,
ensuring success, understand corporate politics and so on.
Sessions-One: The commencing of the first session was
totally unlearned to me and it made the whole learning environment complete
friendly and interesting. How to win? It was really an amusing question. The answers
are a). Focus & b). Attention; If we achieve our stated goal we must have a
focus or target that what we are going to do or not. Based on the focus we have
to go forward by setting our mind as well as we should give attention to
achieve targeted goal.
Leadership: To be a great leader, we must become a good
servant first. A great leader must have some good qualities. He must be polite,
humble, kind, modest, gracious, courteous, considerate and so on. They follow
up on all outstanding issues, check in all employees, and monitor the effectiveness
of company policies and procedures. A good leader can helps to transform his
subordinate life. Education Vs Learning: Education is mandatory but learning is
optional. A relatively permanent change in an organism’s behavior due to
experience is called learning. Beautiful Eyes always go for positive
transformation. Communication: We communicate to reaffirm our human identity.
We must communicate to retain our sanity. It makes us human. It is human needs.
Miscommunication: problem of meaning: 1)
Meaning is not fixed. Its dynamic. 2) Its may be multiple. 3) Never be
frustrated if you face disagreement. Its Natural 4) Miscommunication is very
Natural. Communication skills: New paradigm; a). Thinking b). Listening 3).
Non-verbal 4). Speaking. Listening is one of the most important skills we can
have. How well we listen has a major impact on our job effectiveness, and on
the quality of our relationships with others. Listening behavior does not grow
in a day. Patience is a key ingredient to develop this habit within you.”
Sessions-Two: The commencing of the second session started
with two conditional statements. >> If you want something you – Never had!
>>You must do something you – Never did! >> Winner should
isolate from majority>> Winners always were and always will be the
majority group. So we need to be ambitious and try to be out of majority do.
Winners always were and always will be in minority group. Because minority is
less so we should try to be in minority groups. We should do something that
nobody did that before.
Communication in Business: 1). Operational: a). Internal b).
External. 2). Personal Communication: a). Grapevine; it is the informal
communication network. It is the policy of an organization. Professional
Communication: The three basic goals of all business and administrative
communication are – a). To inform b).To persuade c).To craft & sustain
Relationship d). Most messages have more than one purpose e).Every time you
communicate it is a valuable opportunity to strengthen the existing relationship
f). Embrace communication – Pray for the opportunity g). Never Forget the Truth
about human nature: Hence build sustainable relationship with key people, if
you do not someone else will.
Communication: The key features of communication: 1.Communication is goal oriented. 2. It always has a purpose 3. it is just a tool 4. Letter, e-mail, phone call, presentation are just means towards achieve the goal 5. Understanding based on a) situation, b) knowledge c) experience d) gender e) religion f) age g) interest. h) attitude. i)values and culture 6. Everything is beautiful depending on situation 7. Meaning sent are not always received 8. Meaning is the mind. Not in object 9. Every person is unique 10. Meaning depends on hyper successful 11. We need successive success for hyper success. Importance of Reflection in Learning from couple of class Organization politics prevails all over the world not only in Bangladesh. Another name of in house politics is grapevine. It is an internal communications network in organization. We have to accept this politics, need to know the politics and understand the environment.
Communication:
conclusion-Meanings sent are NOT always received, Meaning is in the
MIND, Every person is Unique / Different, Meaning depends on individuals’
Mental Filters! What to do? basic rules: >YOU communicate because YOU want
Something & that something is with the Receiver/Audience >>To ensure
YOU get what YOU want YOU MUST avoid the multiplicity of meaning. How? >>
YOU must ensure the Receiver’s understanding is the way you want it to be.
Finally, the amount of things I have learned in these sessions are immense and to briefly summarize what I learned in class, I would have to claim that I learned how to learn. After participating these sessions, I have realized that it is passionately making a significant change in my life.
The key lesion of our 2nd class (on 12.09.2015): 1.Communication is goal oriented. 2. Communication always has purpose. 3. Communication is just a tool. 4. Letter, e-mail, phone call, presentation are just means towards achieve the goal. 5. Understanding based on a) situation, b) knowledge c) experience d) gender e) religion f) age g) interest. h) attitude. i) values and culture. 6. Everything is beautiful depending on situation. 7. Meaning sent are not always received. 8. Meaning is the mind. Not in object. 9. Every person is unique. 10. Meaning depends on hyper successful. 11. We need successive success for hyper success. 12. Now we also know everything is started with honour.
Organisation politics prevails all over the world not only in Bangladesh. Another name of in house politics is grapevine. It is an internal communications network in organization. We have to accept this politics, need to know the politics and understand the environment. Always try to be informal. It is very important how we manage the people to get desired solutions. Sometimes we must create and apply new ideas. We have to manage the situation by any means not to be adhered with ego.
Today it was the
first class of LCMC . It was very wonderful environment where I, along with
other members, have been very attentive to get the discussions delivered by Noman
Sir. What we have learnt from the session for increasing leadership capacity or
to be a great leader is only we need to be a good servant. Because all the good
leaders in the world were serving others in their lifetime. Humble, positivity,
kindness, honour are keys to become a good leader.
A great leader must have some good qualities. He must be polite, humble, kind, modest, gracious, courteous, considerate and so on. Good leaders praise in public address problem in private. Leaders look for constructive solutions and focus on moving forward. Extraordinary leaders take responsibility for everyone’s performance, including their own. They follow up on all outstanding issues, check in all employees, and monitor the effectiveness of company policies and procedures. When things are going well, they praise. When problems arise , they identify quickly, seek solutions, and things back on track.
I Realized that
My Eye’s already start transforming into Beautiful Eyes. I do belive Soon it
will become “BEAUTIFUL EYES”
Importance of Reflection in Learning from couple of class. Listening is one of the most important skills we can have. How well we listen has a major impact on our job effectiveness, and on the quality of our relationships with others.
Management Review Meeting Minutes – Through available customers’ feedback the customer satisfaction was measured as Management Review Meeting Minutes. The responded customers are the direct customer Their assessments were the real tools of the analysis. Mr. Hamad introduces all members of staff and explained their initial responsibilities. Also in the introduction he mentioned Edu intl intention to provide information and support regards vocational and professional courses for local and international students..They were satisfied with Auto ’s product. At the same time they made some comments and suggestions to improve the quality more than the customers’ requirement. All the comments were considered seriously and actions have been taken to fruitful the customers’ demand. Production QC, and Marketing will work together to improve those weak areas. We sale Meeting Room Booking System for Buyer and Customers …
Operational Presses:
If only company’s marketing section delivers the order and shipment forecasts or the next period to all other departments in time and in reliable accuracy, procurement will be able to order the necessary raw materials or accessories for the correct date. Mr.Hamad has explained the initial process regards student collection, support, maintain quality, student payment policy, admin accountability, record keeping, staff attendance. The production team of Auto Textiles Ltd will work with QC team to improve the Knitting quality, Dyeing consistency and overall quality of finished fabrics. At the same time Marketing will develop co-ordination with production unit & customer including the product information. And the result will be evaluated after a period of time.
Process Performance:
And only if procurement does a good job and forwards order information to inbound logistics, only then operation will be able to schedule production in a way that guarantees the delivery by marketing. In the result, the linkages are about seamless cooperation and information flow between the value chain activities. Hamad explained importance of office hours also how to cover the hours in between all member till we can effort our self a respected salary . All departments are monitoring their process using the Trend analysis. Though it is little bit difficult to build a fine tuned Trend analysis but the practices of analysing this type of data will help to identify the real weak areas which could be the key stone of improvement in total proces All department head should develop the practice of IE and analyse the data to find out the scopes of improvement in weak areas
How to select random garments for spec measurement audit?
During final inspection, measure a minimum of 01 piece per size/color at all point of measure, both critical and non-critical points.
Then measure the remaining sample size for each size/color ONLY at critical points.
requires you measure 32 pcs and there are 5 sizes;Measure 1 pc per size on all Point of Measure () including non-critical and the remaining 27 pcs only on the critical;
If any non-critical point was found to be out of tolerance, then that point of measure becomes a critical point and the remaining sample size must be measured at that point.
If a sample size does not cover all sizes or inseams, then select the next sample size to perform the spec measurement audit.
If sample size is too much to measure due to limited time, measure the next smallest sample size. This should only be in special circumstances. But always ensure to distribute sample size proportionately following the above calculation method.
What happens if the audit is to be considered rejected or is passing marginally for spec?
Quantify the type of spec discrepancy found by point of measure per tolerance.
Identify the sizes and color that are affected by each point of measure
Perform an expanded audit and measure a larger sample size for that particular size and/or color only by using the plan, such as 20, 32, 50 pcs etc.
Take decision appropriately for that size or color based on reject & pass criteria
Based on this you may even reject for –one size or color for factory’s 100% inspection, or multiple sizes or colors or the whole order
Product
Conformity:
This discussion reviews the management of value chain advocates to align strategy, finance, information flow, human resources, and system and decision making process to achieve the greatest value for the buyer. Mr. Hamad has explained the routine Importance. Day communication is the key. More discussion over this topic . Auto Textiles is capable of satisfying the customer providing the consistent product during this period. Quality parameters are regularly using the Trend analysis. And using 4-Point system all product conformity is measured. QC will monitor the quality level and it’s trend. Marketing will monitor the customers’ reflection
Continuing Suitability
and Effectiveness of Quality Policy & Objectives:
Regular monitoring and top of bottom to up feedback allow for continuous improvement. Existing Quality Policy and Quality Objectives were discussed whether those are suitable for expected performance Quality Management Review Meeting Minutes System.
Recommendations
for Improvement:
Over all training i.e. training on Master Procedure, Standard Operating Procedure etc. should be more frequent. So that the ultimate understanding of Quality Management Review Meeting Minutes System will be more clear among all the employees. Trend analysis should be fine-tuned. All department heads will continue this training program and will measure the effectiveness of the training
Buyer Check List – The hundred percent export-oriented RMG industry experienced phenomenal growth during the last 15 or so years. In 1978, there were only 9 export-oriented garment manufacturing units, which generated export earnings of hardly one million dollar …
Buyer Check List Documents:
It was also the first hundred percent export-oriented company. It had about 120 operators including 3 women trained in South Korea, and with these trained workers it started its production in early 1980. Another South Korean Firm, Youngones Corporation formed the first equity joint-venture garment factory with a Bangladeshi firm, Trexim Ltd. in 1980. Bangladeshi partners contributed 51% of the equity of the new firm, named Youngones Bangladesh. It exported its first consignment of padded and non-padded jackets to Sweden in December 1980.
Last 03 months payroll Record for Buyer Check List
Last 03 months Time Cards…
Maternity Leave Register & Last File of Maternity Leave.
Leave Register.
Fire drill Register.
Fire Fighting & First Aider Training Register.
Health & Safety Committee & Register.
WWC Committee & Register.
Personal file (list given after checking salary records & floor visit).
Chemical Safety Training Register.
Grievance & Disciplinary Register/Policy.
Policy of
Waste disposal.
Environment.
Energy Reduction.
Chemical Handling (If applicable)
Machine Maintenance Register.
Broken Needle Register.
List of Hazardous materials
Accident Register
Medical check up report (for sand blasting workers)
List of Fire Equipments, No. of Toilet (Both Male & Female) / floor.
Quantify the type of defect found by category/sub-categories.
Identify the sizes and color that are affected by each category/sub-categories
Perform an expanded audit and check a larger sample size for that size or color by using the AQL plan, such as 20, 32, 50 pcs per size and/or color etc.
Take decision appropriately for that size and/or color based on the sampling plan.
Based on this you may reject for –
one size or color for factory’s 100% inspection, or
multiple sizes or colors or
the whole order.
Ensure to document the sample size and quality of defects for both the initial audit and the expanded audit.
Licenses:
Value chain is a form of identifying ways to create more customer value. The firm’s success depends not only on how well each department performs its work, but also on how well the various departmental activities are coordinated.
Factory trade license.
Factory license.
Fire license.
Boiler license.
Boiler Operator.
Competency certificate.
Group Insurance copy.
Building Approval Map.
Chemical list (if any).
Drinking water test report.
Waste water test result
Additional Job Requirements
The linkage between different activities is crucial for corporate success. The linkages are flows of information, goods and services, as well as systems and processes for adjusting activities. Their importance is best illustrated by the Limited. For example –
At least 5 years working experiance in the field of law, justice and human rights, working with bilateral, multi-lateral, international or non-government organization will be an added advantage.
Project management with proven skills on implementation, monitoring & evaluation and stakeholder consolation.
Working experiance for the rights of tribes, minor races, ethnic sects and communities especially in the region of Chittagong Hill Tracts.
Strong communication skills in English with report-writing
Thorough knowledge of socio-economic context and well conversant with the management system of people’s legal rights and remedies
Ability to prepare analytical report for internal or external stakeholders.
Adequate computer literacy to efficiency use of MS word, Excel & Power Point.
Excellent understanding and experience of risks, programs, financial and operational management processes.
Excellent inter-personal, communication and representation skills.
Spec Measurment
By performing a spec measurement audit, we can ensure that the garments measures correctly within the accepted tolerance. Use the Point of Measure guideline shown in the Vendor Manual under Technical Design section to follow the procedure for measuring.The following 16 points are considered critical points of measure for all products. Use these criteria when measuring tops and bottoms-
Collar circumference- button to button hole for woven and neck width for knits.
Minimum Neck stretch (knits)
Chest
Across Shoulder
Armhole
Cuff Opening (for long sleeve)
Sleeve Length
Body Length (woven) & from high shoulder point (knits)
Noted there are performance evaluation sheets but the
system is not in function
All workers and staff who have been promoted or salary
increased will have their performance evaluation sheet posted within 12/25
Time Keeping & Overtime records
Noted factory has installed the swipe card system in
place. But still factory is maintaining working records by manual time cards
the payroll are based on manual entered records . Moreover there are still no
arrangements made to connect the swipe system to connect to IPS
Swipe card system has been installed and still on trial.
The printout of November Job cards, Salary sheet, pay slips will be on trial
basis. But the system will be implemented and will go into operation from
January, 2006.
Swipe system IPS connection will be completed by
13/12/2005
Grace period on in & out timing to be maintained.
Grace period of 10 minute is already in practice.
Noticed the factory had no voluntary overtime sheets in
place.
Sheet introduced and is being monitored.
Payments & deductions
Noted at some stages, Factory has delayed the payments to
workers.
Auto started
payment on time. The Salary & Wages for the month of November started on
12/8 & completed on 12/10
Noted during worker interviews, workers are issued pay
slips. But the pay slips are not in the language of the workers.
Pay slip has been changed into local language and more
appropriate type will be in practice from January’2006 salary.
Noted the employees are not provided with company handbook
containing all rules and regulations.
Under process of printing, will be given to workers from
1/1/2006
TOE
Item #
Issue
CAP
27
Permits
Noted lot of permits are not in place, and most of license
are not renewed.
Will revert back ASAP on this issue
39
Noted the spot cleaning workers were not trained in the
use of MSDS
MSDS in local language already posted and spot cleaning
workers had been trained.
50
Health& Sanitation
There were no proper documents in place to prove the first
aiders were trained on a routine basis
We have already trained the workers from a Company called
Gruppo Strazzeri Bangladesh Division & the First Aiders have received the
certificates, further more trainings will be conducted from January 2006
52
There are no individual patient records computerized and
properly maintained
Send for printing and will be implemented from 1/1/2006
53
The drinking water was not tested periodically
Will get the report within 12/17
60
Chemical storage & Environment
The diesels oils stored were not provided with secondary
containment, and there were no MSDS provided.
Secondary Containment already made. MSDS of Diesel in
local language will be posted by 12/12
62
There were no emergency lights in the storage areas
Emergency lights already fitted in storage area.
63
There were no material handling procedure in place
Requesting Haddad to provide one.
65
Non-Hazardous waste storage
There is a temporary non-hazardous waste area, where it’s
not stored neatly, blocking fire extinguishers, and its cluttered and no
smoke detectors were in place. And there were loose wires hanging .Please
refer to the pictures attached.
Will be constructed by End January, 2006
74
All the floors did not have an evacuation plan for overtime records
All floor does have evacuation plan ; 1 per floor,
additional one per floor will be added by End December, 2006
