Minor Non Conformance for Technical Audit

by Engr. Kh. Mashiur Rahman | Dec 4, 2018 | Compliance

Non conformance

To ensure that Non Conformance fabrics, accessories, packaging material and sleeping bags are promptly controlled and reviewed by authorized person and to ensure appropriate disposition of the non-conformity. 

The purpose of this procedure is to ensure any non-conforming products are either repaired or taken out of the manufacturing process as to ensure they do not reach the customer.. 

All non-conforming fabrics, accessories, packaging material, in-process products and sleeping bags. Disposition of Non-conformity: Action to be taken to deal with an existing non-conforming entity in order to resolve the non-conformity.

PROCEDURE:

The Production Supervisor is responsible for ensuring that the reason the non-conformity has appeared is corrected before any further products are manufactured and that previous products from the operation do not contain the non-conformity. 

• Identification and segregation of non-conforming materials and products
• Any non-conformities found in the manufacturing process by an operator is clearly marked by a coloured sticker. Taking action to eliminate the detected non-conformity
• Authorizing the use, release or acceptance by a relevant authority or by the  customer. All repairs are handed back to the Production Supervisor who checks that the repair is adequate to conform to specified standards.
• Taking action to preclude its intended use or application
• Pre-identified non-conformities that reach the end of the line are placed into the non-conforming container where they are checked through by the designated auditor and sent back for repair. Maintaining record.
• Implementation
• All in-coming fabrics, accessories, packaging materials and sleeping bags will be nspected as per applicable guideline.
• Segregate and store the in-coming materials which do not meet the established specifications with YELLOW marked board identifying their non-conforming status.
• Generate Non-conforming Material/Product and submit to the General Manager.
• Record the in-process cutting non-conformance in the Parts Inspection Report ecord the in-process non-conforming products identified during the checking in he Sewing
• Record the finished non-conforming products in the Finished Goods Inspection The non-conforming products will go for rework and record shall be maintained in the Defect Repair Re
• After finished the re-working process the re-work quantity and type of defects are recorded in the Finishing Inspection Report
• If a lot of products are found non-conforming at the final inspection the lot will be  re-inspected and record shall be maintained in Non-conforming Material/Product Report (F-
• If a non-conformance is found during the out of sewing or shipment audit it is sent back for repair if it cannot be repaired it is rejected.  If the out of sewing batch fails the whole batch is rescreened and any non-conforming products taken out Factory profile
• Industrial fan must clean and maintained with checklist.          …
• In front of inspection table to be kept with Ok box, Reject box, and alter box.
• All toilets must clean with check list.
• All electrical channel / DB board must clean and covered.
• Packing room and finished cartoon room must restrict and all workers must have identification.
• Finished cartoon should be on pallets in finished cartoon room
• The suppliers’ performances were not reviewed at least annually for the Lap Dip Delivery & Approval performance and testing performance data.
• There was not clearly marked and dedicated quarantine area for the material storing before inspection and testing.
• No in-house colour fastness testing and records were made for the fabrics in receiving checking.
• The light box was not calibrated. Second, it was placed in the 2nd floor and not easy for the IQC to conduct colour validation. 3rd, the client approved colour standards were not provided onsite when the IQC checking the fabrics.
• There was not a clearly marked quarantine area to holding the trims waiting inspection and testing in receiving.
• The trim inspection rate was only defined for AQL system and they did not require the inspector to check at least one sample from every box, roll or bag for the quality checking. And also no requirements to require have 10 samples from each box, roll or bag for the quality checking if the multiple trims packed together.
• Some of the cutting blades were not stored in secure area when not using. Second, no records were made for the blades’ replacement.
• Some packaged goods were placed very close to the wall and they were placed on the floor directly. There were some tables in the packing & finished goods storing warehouse and the tables was dirty while some un-packaged products were placing on the tables.
• The factory formally used AQL 1.0 for all defects inspection in Pre-Shipment sampling checking. But, the Tesco requirements were AQL0, 1.5 and 4.0 for Critical, Major and Minor respectively.
• The ‘Seconds’ finished goods were not clearly & individually identified with fault category or reason. No regularly analysis of the amount and type of ‘Seconds’ was made.
• The pins and staples were not restricted in the production floors. Some of them were found in the metal free zone and packing areas.
• No KPI for shipment and customer satisfaction were measured and monitored by managements for continuous improvement.
• The Emergency Product Withdrawal procedure did not have clear procedure to handle. How to report to Tesco and How to fully identify and recall all of the products affected, including in production, warehouse and shipped out.
• Factory to define incident and key personnel to understand what incident means. Relevant corrective action procedure to be established and used.
• No technical training records were kept.
• Internal audit policy & procedure was not available in the factory.
• Suitable pest prevention. Records to be available to proof prevention taken.
• Calibration procedure for testing/measuring tools to be established and documented. All relevant est & measuring equipment (incl. testing gram weight) to be calibrated & uptodate and readily accessible incl. tension tester, measuring tapes etc. Records must be available to document calibration and calibrated equipment must be labelled with date of calibration and result as well as next date of calibration.
• Any on site lab equipment to be calibrated including washing machine and light box and records to be available for review.
• All calibrated equipment to be labelled and to have calibration logo and valid calibration certificate.
• Written environmental policy to be established.
• Insufficient formal procedure to ensure management of environmental matters like reducing wastage use of energy, recycling of wastage material etc.
• Record working hours accurately and ensure wages and working hours comply with law. Factory to understand issues with subcontractors and ensure workers are not exploited. Contracts to include hours of work and rest breaks.
• Payroll is not showing OT separately nor does working hour records.
• The factory didn’t establish social accountability system for their subcontractors.
• Water cups found on workstations.
• Factory to provide ear plugs in areas of loud noise.
• Jute room need clean and segregated by material.
• Spot removing room equipped with PPE (Musk, eye guard, globs)
• When a Quality Auditor finds non-conformity the traffic light procedure comes into effect.
  Metal/ Needle detector report with calibration record.

Managing Director shall review the in-coming non-conforming materials and give disposition decision. If required, situation of non-conformity of in-coming materials will be discussed with buyer or buyer representative and disposition will be taken as per   buyer/buyer representative decision. Production Manager shall review cutting non-conformity and give disposition decision. Review and disposition of finish products will do as per management decision. Action In-coming non-conforming materials will disposed as per decision of the Managing Director or buyer/buyer representative as directed in Non-conforming Material/Product  Disposition of in-process sleeping bags will be re-worked.

Disposition shall be recorded in appropriate form. If any non-conformity is identified after shipment of the sleeping bags, Managing Director shall notify to buyer immediate via e-mail, fax or telephone. erform disposition of the product as per buyer’s decision. rrange an investigation to find out impact and take further action as per Quality System Procedure for

Conclusion

Any non-conformances found in packing are placed into the non-conformances Bin that is collected at various times throughout the day and taken to the recovery area. If the garment cannot be repaired to customer specification, it is de-tabbed and processed for outside disposal.